Terms and Conditions

Last updated: July 2025

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Softechron website at softechron.com.au (“Website”) and any IT services, software development, or consulting services (“Services”) provided by Softechron (“we,” “our,” or “us”), headquartered in Sydney, NSW, Australia. By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

2. Use of Website

You may use our Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates applicable local, national, or international laws or regulations
  • Attempt to gain unauthorized access to our systems, servers, or databases
  • Introduce viruses, malware, or other harmful material to the Website
  • Scrape, crawl, or use automated tools to extract content from the Website without written permission
  • Reproduce, distribute, or commercially exploit any content from the Website without prior authorization

3. Our Services

Softechron provides IT services and software development solutions including, but not limited to, web development, web design, mobile app development, SaaS development, e-commerce development, AI & LLM development, and custom software development. The specific scope, deliverables, timelines, and fees for any project will be outlined in a separate written agreement or proposal.

Information presented on our Website about our Services is for general informational purposes and does not constitute a binding offer or contract.

4. Project Agreements and Payments

4.1 Contracts

All project engagements are governed by a separate, legally binding contract that outlines the scope of work, milestones, deliverables, payment terms, and other project-specific conditions. These Terms apply in addition to any project contract, but in case of conflict, the project contract shall prevail.

4.2 Payments

Payment terms are structured on a milestone basis as agreed in the project contract. Invoices are due within the agreed timeframe. Late payments may incur additional fees as outlined in the project contract. We reserve the right to suspend or terminate Services for overdue payments.

4.3 Discovery Calls

We offer complimentary discovery calls to discuss your project requirements. These calls are for informational purposes only and do not create any contractual obligation on either party.

5. Intellectual Property

5.1 Website Content

All content on this Website, including text, graphics, logos, images, designs, case studies, and software, is the property of Softechron or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content without our prior written consent.

5.2 Project Deliverables

Ownership of intellectual property created during a project engagement is governed by the specific project contract. Unless otherwise agreed in writing, all intellectual property rights in project deliverables transfer to the client upon full payment of all agreed fees.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of engagement. This includes, but is not limited to, business plans, technical specifications, source code, trade secrets, and client data. Confidentiality obligations survive the termination of any engagement and are subject to the specific terms of any applicable Non-Disclosure Agreement (NDA).

7. Warranties and Disclaimers

7.1 Website

This Website is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or availability of the Website or its content.

7.2 Services

We warrant that our Services will be performed in a professional and workmanlike manner consistent with industry standards. Any specific warranties regarding project deliverables, including bug-fix periods and aftercare support, will be detailed in the project contract.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Softechron shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Website or our Services. Our total liability for any claim arising under these Terms or any project contract shall not exceed the total fees paid by you to Softechron for the specific Services giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Softechron, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your violation of these Terms, your misuse of the Website, or any breach of your obligations under a project contract.

10. Termination

We reserve the right to restrict or terminate your access to the Website at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Termination of project engagements is governed by the terms of the applicable project contract, including any provisions for notice periods, fees for completed work, and handover of deliverables.

11. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Softechron. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. Your use of third-party services is at your own risk and subject to their respective terms and conditions.

12. Force Majeure

Softechron shall not be liable for any failure or delay in performing its obligations under these Terms or any project contract due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, cyber attacks, or failures of third-party infrastructure.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia. The parties agree to first attempt to resolve any dispute through good faith negotiation before pursuing formal legal proceedings.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page with a revised “Last updated” date. Your continued use of the Website or Services after any changes constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Softechron

Sydney, NSW, Australia

Email: info@softechron.com.au